Having 2nd thoughts? No worries! We want your KarenCurtis.com shopping experience to be a great one and we're here to help!If you’re not completely satisfied with your purchase, you can return your eligible items by mail within 21 days of Receipt.  


You may return or exchange unworn jewelry / unused accessories that are in original, unaltered condition.Orders may be returned within 21 days of receiving your order.
Merchandise must be returned in its original packaging, box or pouch that came with your purchase and paperwork. If hangtag comes directly attached to the item, the tag must be intact to submit a return. 
Returns that do not meet these requirements or have gone past our 21 day policy, unfortunately cannot be refunded or exchanged. 


Chandeliers / Lighting are Final sale 
Custom Work cannot be returned as it is tailored specifically for each individual.
Sale items marked final sale will not be eligible for return or store credit. 


If you need to return an item, please feel free to contact us.
Contact Us with your order number and details about the product you would like to return.
For more information about return process; view Refund/Store Credit 

We will respond quickly with instructions for how to return items from your order.