Order Information

To order, simply browse jewelry and select items. You can also contact us at order@karencurtis.com. Simply include your name, address, phone number, and item style number. Once your order is received a sales representative will contact you for payment details.

Karen Curtis jewelry is handmade and one-of-a-kind, most items are limited edition. Please allow up to two weeks for distribution. For the holiday season we understand that many of you will be needing quick delivery. If you need a rushed delivery please make sure to include "rush'" in the subject of your e-mail with style numbers. We will contact you within 24hrs with an estimated date of early delivery. Please include your name, address, phone number and product description and we'll contact you to sort out payment details. Visa/Mastercard/Discover and American Express are accepted.

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all orders will be shipped via FedEx ground unless otherwise specified.

Return Policy

We want your KarenCurtis.com shopping experience to be a great one. Therefore, for non-custom designs we are glad to make an exchange for any items you are not completely happy with. The item must be returned to KarenCurtis.com within 7 days of the shipping date in unworn and perfect condition. Custom-made Jewelry cannot be returned as it is tailored specifically for each individual. Sale items are final sale. Shipping and handling on returned merchandise is non-refundable. Karen Curtis cannot be held responsible for merchandise prior to our receipt, therefore we suggest that you insure all parcels.

To return your order, please e-mail: customerservice@karencurtis.com and a representative will get back to you within 24hrs. Thank you!

It takes up to 30 days to process the exchange, or send a credit voucher if you are a gift recipient.